Rohto Pharmaceutical reports potential data breach via unauthorized system access

Rohto Pharmaceutical Co., Ltd. has announced that an investigation into unauthorized access to its systems has revealed that customer data may have been compromised. The breach was first detected on September 10 in a system used for the company’s mail-order business.

According to the company, the unauthorized access may have resulted in the theft of call audio data and associated information stored in the system used for customer support. Additionally, there is a possibility that information was obtained from the company’s customer management system.

The company is currently working with external specialists to determine the exact scope, number of affected individuals, and the specific impact on customers. While necessary measures, including access restrictions, have been implemented to prevent further impact, no disruption to business operations has been confirmed at this time. Rohto Pharmaceutical has advised customers to remain vigilant against suspicious emails or phone calls impersonating the company.