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Salesforce unveils AIforce and expands Google Cloud partnership
At the Dreamforce 2026 conference, Salesforce unveiled AIforce, a new interface layer designed to transform the company into an ‘Agentic Enterprise.’ This architecture allows AI agents to access Salesforce’s data, workflows, and business logic across various platforms, including Claude, Slack, and Lightning. The system is built on a headless architecture using the Model Context Protocol (MCP) and includes the Enterprise AI Harness to provide agents with necessary business context and security controls.
Key components of this rollout include Claudeforce, a plugin enabling Salesforce features within Anthropic’s Claude model, and Agentforce Coworker, which is being rolled out globally, including in 40 countries. To manage these agents, Salesforce introduced an AI Control Plane for centralized enterprise oversight. The company also emphasized security through Zero Data Retention policies to protect business data from model providers.
Additionally, Salesforce expanded its strategic partnership with Google Cloud. Under this agreement, selected US customers will migrate to Google Cloud via Hyperforce architecture in the fourth quarter, providing access to Gemini Enterprise and integrated data services. The partnership aims to deepen integration between Salesforce and Google’s AI platforms, allowing for direct data access and enhanced analytics through Tableau.
Entities
Amazon Web Services · Anthropic · Dreamforce · Dreamforce · Google Cloud · Marc Benioff · OpenAI · Salesforce
Claims
What the coverage asserts, and how many sources carry each claim.
- [● 4 SOURCES] The Koa model was trained using synthetic datasets rather than real customer data to prevent data leakage. www.trendingtopics.eu · www.itpro.com · martech.org · marketbusinessnews.com
- [● 2 SOURCES] Koa is available within the Agentforce platform as an alternative to other managed large language models. www.trendingtopics.eu · techcrunch.com
- [● 6 SOURCES] Salesforce unveiled Koa, its first in-house reasoning model, at the Dreamforce conference. www.trendingtopics.eu · www.itpro.com · techcrunch.com · srilankachronicle.com · martech.org · +1 more
- [● 2 SOURCES] Salesforce introduced the Trusted Enterprise AI Harness to provide a framework for secure AI development and oversight. srilankachronicle.com · biplatform.nl
- [● 5 SOURCES] Koa was developed by post-training Nvidia’s open-weight Nemotron model family. www.trendingtopics.eu · www.itpro.com · techcrunch.com · martech.org · marketbusinessnews.com
- [● 2 SOURCES] The company launched a new AI Control Plane to centralize the oversight and regulation of AI agents. srilankachronicle.com · biplatform.nl
- [● 8 SOURCES] AIforce allows AI agents to access Salesforce data, workflows, and business logic through any interface. www.cmimagazine.it · enterpriseit.news · techfocus24.com · futurumgroup.com · www.moneycab.com · +1 more
- [● 6 SOURCES] The AIforce architecture integrates with platforms including Claude, Slack, and Lightning. www.cmimagazine.it · enterpriseit.news · techfocus24.com · futurumgroup.com · www.moneycab.com
- [○ 1 SOURCE] Businesses start creating agents within an average of two days once provisioned. techfinancials.co.za
- [○ 1 SOURCE] The average number of agents activated per organization increased nearly 3x over the past year. techfinancials.co.za
- [● 2 SOURCES] The AgentExchange ecosystem includes partners such as Anthropic, Amazon Web Services, Google, OpenAI, Docusign, and Ramp. www.cmimagazine.it · futurumgroup.com
- [○ 1 SOURCE] Nearly 20,000 Salesforce employees are now in roles that did not exist a year ago.