Samsung and KT lead 2026 Korea Quality Satisfaction Index

Samsung Electronics and KT have secured top rankings in the 2026 Korea Quality Satisfaction Index (KS-QEI) organized by the Korean Standards Association (KSA).

Samsung Electronics achieved first place in 14 different categories, marking its 18th consecutive year with the highest number of category wins. The company dominated the home appliance sector with 10 first-place rankings, including refrigerators, washing machines, air conditioners, and vacuum cleaners. Additionally, Samsung secured top spots in television, smartphones, laptops, and tablets.

KT earned first place in three categories: high-speed internet, IPTV, and mobile communications. Notably, KT maintained its top position in high-speed internet for 11 consecutive years, IPTV for 10 years, and mobile communications for seven years. The company attributed its success to AI-driven network management and service improvements.