< Back to all clusters
[CULTURE] · Italy, France · 5 sources

started · updated

Savannah James reports being denied service at Hermès in Milan

Savannah James and April McDaniel reported being denied service at a Hermès store in Milan, Italy, despite having scheduled shopping appointments. Speaking on Danielle Robay's "Question Everything" podcast, the pair detailed the incident, with McDaniel alleging that the saleswoman responsible was subsequently fired.

Following the initial encounter, the women stated they returned to the store and were provided with VIP treatment, including access to a private room with champagne and caviar. They also noted experiencing similar issues with service at a Chanel store in France during their European travels. The incident has prompted broader discussions regarding the treatment of Black women within luxury retail spaces.

Entities

April McDaniel · Chanel · Danielle Robay · Hermès · Savannah James