Serbia sees surge in mobile banking and digital payments

Data from the National Bank of Serbia reveals a significant shift toward mobile banking, with payments via mobile applications increasing by nearly 27 percent between April and June compared to the same period last year. Currently, more than 5.4 million users, including individuals and companies, utilize mobile banking applications.

Instant payments through the IPS system, which allow for scanning bills or sending money via phone numbers, reached 34 million transactions in a three-month period. A daily record was set on May 15, with over 600,000 payments processed in a single day.

Digital trends are also reflected in the credit and e-commerce sectors. Remote loan applications rose by more than 80 percent, while online shopping transactions increased by nearly one-third year-over-year, totaling 34.2 million purchases in three months. The number of domestic online stores has grown to over 6,000.