Serbian Power Utility EPS Announces 14.4 Million‑Dinar Tender for Social‑Media Monitoring

Elektroprivreda Srbije (EPS), Serbia’s state‑owned electricity provider, has opened a public procurement worth 14.4 million dinars for services that will monitor public opinion on social‑media platforms and online communities. The contract, lasting 12 months, requires the selected vendor to track content on Facebook, Instagram, X (Twitter), TikTok, YouTube, Reddit, forums, blogs and comment sections 24 hours a day.

The provider must deliver real‑time alerts via phone, e‑mail or Viber whenever a negative narrative gains visibility, produce monthly analytical reports on dominant and adverse topics, and compile a comprehensive yearly report on trends and potential crises. Bids are due by 21 August.