ServiceNow partners with IBM and Accenture to launch AI-driven enterprise platforms

ServiceNow announced a long‑term collaboration with IBM to embed AI and data services such as watsonx, Red Hat Ansible and HashiCorp Terraform into its platform. The joint effort aims to modernise legacy enterprise applications and will roll out in the second half of 2026, though it did not change the company’s financial guidance.

In a separate initiative, ServiceNow and Accenture unveiled a joint AI‑based offering that gives enterprises a migration path from fragmented legacy cybersecurity and governance, risk and compliance (GRC) tools to a unified, cloud‑native risk‑management platform on the ServiceNow AI Platform. The solution includes managed security services and an AI‑powered migration tool designed to cut cost and complexity, addressing rising breach costs that reached $10.22 million per incident in 2025.

Both announcements were highlighted in an AI‑news roundup that underscored ServiceNow’s expanding AI ecosystem across security, risk and legacy‑system modernization.