SK Telecom expands AI applications in public sectors and social welfare

SK Telecom is expanding the application of artificial intelligence and big data across both public administration and social welfare sectors. At the ‘Grand Data Public Day 2026’ seminar, the company shared practical use cases for government and local authorities, including using data to analyze visitor patterns for cultural events and utilizing AI to assist in land development planning.

In addition to administrative innovation, SK Telecom is showcasing its ‘DO THE GOOD AI’ vision at the Social Value Festa. The company is presenting 11 different AI-driven services designed to address social issues, such as the ‘A.dot’ family care service for voice phishing prevention, AI Care Call for checking on vulnerable populations, and CareVia, which uses vision AI to support individuals with developmental disabilities.

SK Telecom is also involved in government-led initiatives, such as the ‘AI for Everyone’ project, which aims to develop AI agents to assist with public services like document applications and welfare guidance through the Government24 platform.