SoftBank and LINE Yahoo launch smartphone buyback service

SoftBank and LINE Yahoo have launched ‘Yahoo! Smartphone Buyback’, a new service that allows users to sell smartphones regardless of their mobile carrier. The service enables the entire process—from appraisal to application and receiving payment—to be completed online.

Users can use a dedicated appraisal app to check device conditions, such as touch panel functionality, camera operation, screen or back cracks, and battery health. If the device is eligible, an immediate purchase price is displayed. Once the application is processed, users ship the device using a specialized kit. Payments can be received via PayPay Money or bank transfer.

To address data security concerns, the service offers a dedicated data deletion tool and an optional data erasure certificate for 1,000 yen. LINE Yahoo is considering reselling the purchased devices through its existing platforms, Yahoo! Auctions and Yahoo! Shopping.