Spotify suffers global outage affecting thousands of users

Spotify experienced a widespread global outage on Tuesday, September 29, 2026, affecting hundreds of thousands of users across multiple continents. The disruption impacted both the mobile application and the web version of the service.

Users reported a variety of technical issues, including difficulties logging in, failures in song searches, inability to play music or podcasts, and errors loading content. Monitoring platforms like Downdetector recorded massive spikes in reports, with some regions seeing tens of thousands of complaints within a single hour. Affected areas included the United States, United Kingdom, Brazil, Mexico, Spain, Germany, and several other countries.

Spotify acknowledged the incident via its official social media channels, stating, “We’re aware of some issues right now and are checking them out!” While some users experienced total service loss, others could still access previously downloaded content or use the web player. Reports indicate that services began to normalize later in the day as technical teams worked toward a resolution. One report also noted a simultaneous disruption affecting the Claude AI model managed by Anthropic.