Sprinklr issues Q3 2027 earnings guidance below consensus

Sprinklr has issued updated earnings guidance for the third quarter of 2027, projecting earnings per share (EPS) of 0.110, which is below the consensus estimate of 0.120. The company also provided revenue guidance between $215.0 million and $216.0 million, slightly lower than the consensus estimate of $216.3 million. For the full fiscal year 2027, Sprinklr updated its EPS guidance to 0.470.

In its recent performance updates, Sprinklr highlighted its focus on customer experience (CX) and AI-driven solutions. CEO Rory Read noted that the company is seeing increased demand for AI-driven CX as enterprises seek to convert customer data into business outcomes. The company reported that its platform processes more than 180 billion customer conversations annually and currently has over 200 AI engagements underway, utilizing agentic AI capabilities to assist customers with productivity and automation.