Subscription cancellation guides for e-Devlet and Turkcell users

Users in Turkey can manage the termination of internet and telephone subscriptions through the e-Devlet digital government platform. To cancel a service, individuals must log in to the system, search for the subscription termination service, select the specific service to be closed, and confirm the application after verifying the details.

For Turkcell subscribers, terminating a contract before the commitment period ends may result in early termination fees. These fees vary based on the specific tariff and campaign terms. Users can check their commitment status and potential cancellation costs through the Turkcell mobile application, by contacting customer service, or by sending an SMS with specific keywords to 2222.