Sunrise plans major restructuring and potential job cuts in Switzerland

Sunrise, Switzerland’s second-largest telecommunications provider, has announced a major multi-year restructuring program that could result in the loss of up to 450 full-time positions. This potential reduction represents approximately 16 percent of the company’s total workforce of roughly 2,900 employees.

The transformation aims to strengthen the company’s market position, accelerate innovation, and achieve substantial medium-term cost savings. The company plans to refocus resources on network quality, customer experience, and operational reliability. As part of this process, Sunrise is evaluating all business processes, including the increased use of artificial intelligence and automation.

While employees in retail shops, sales, and customer service are expected to be largely unaffected, and apprentices are excluded from the cuts, the news has drawn sharp criticism from the Syndicom union. The union expressed concern over the impact on the workforce, noting that following 147 job cuts earlier in the year, the total number of redundancies could approach 600 in 2026. Official consultations with employee representatives are scheduled for the fourth quarter of 2026.