Surrey Memorial Hospital ranked lowest in B.C. by Google reviews

Surrey Memorial Hospital has been identified as the lowest-rated hospital in British Columbia according to research by SEO Backlinks. Based on Google Maps listings, the facility holds an average of 2.19 stars from 2,052 reviews, making it the third-worst rated hospital in Canada.

Common complaints among reviewers center on extreme emergency department wait times, with some patients reporting waits of 10 to 15 hours. While some reviewers noted that staff members were kind, the low scores appear to reflect systemic pressures and hospital capacity issues rather than individual staff performance.

The study analyzed 177 hospitals and health centres across Canada that feature an emergency department and a minimum of 200 reviews. Only Brampton Civic Hospital and Lakeridge Health Ajax Pickering Hospital in Ontario received lower ratings.