Technical assistance services for electronics in Brazil

Various technical assistance services and support guides for electronics are available across Brazil, covering specific brands and regions.

In Brazil, Vaio notebooks are represented by Positivo Tecnologia, which manages authorized support through a centralized system and accredited service points. Users can utilize a reverse logistics system via the Post Office to send equipment to central laboratories, especially during the warranty period. Official contact numbers include 4003-1090 for capitals and 0800 880 8246 for other locations.

Other specialized services include Catec, which focuses on circuit repairs, original part replacement, and preventive maintenance. In Guarulhos, technical assistance options cover smartphones, tablets, notebooks, and household appliances. Additionally, LG provides authorized technical support in Fortaleza, where customers can use the official portal to find accredited centers that guarantee genuine parts and specialized labor for televisions and refrigerators.