Telecare services record 14,538 emergency calls in first half of year

The Department of Finance, Public Administrations, and Digital Transformation has reported a significant increase in emergency calls during the first half of the year. Specifically, home telecare services generated 14,538 calls to the 1-1-2 Emergency Service in this six-month period.

Authorities suggest this upward trend may reflect both growing user confidence in the system and an increasing demand for services, particularly among individuals living alone or in rural areas with limited access to in-person assistance. The administration is currently evaluating these figures to ensure long-term service sustainability and has expressed a commitment to improving technological infrastructure, resources, and specialized personnel to maintain service quality.