Telecel Ghana launches e-commerce platform and network-agnostic e-wallet

Telecel Ghana has introduced a new e-commerce platform and a network-agnostic e-wallet through its Telecel Cash service. The e-wallet is designed to be accessible to users of any mobile network, allowing for money transfers, cash withdrawals, merchant payments, and international remittances.

The company aims to onboard 20,000 merchants by the end of 2026, with a target of two million merchants next year. Currently, nearly 1,000 merchants have already registered. The e-commerce marketplace is intended to digitize small local businesses, enabling customers to discover nearby products, place orders, and choose between delivery or in-person visits.

Additionally, Telecel has partnered with the Chinese e-commerce platform JD to provide Ghanaian consumers access to over 250,000 products, with delivery timelines estimated between seven and 15 days.