TOKAI Communications implements bellSalesAI for Salesforce automation

TOKAI Communications, a provider of corporate line services and cloud system construction, has officially deployed bellSalesAI within its corporate sales division. Developed by BellFace Inc., the tool is designed to automate the recording, transcription, and structuring of sales meeting data directly into Salesforce.

The company previously faced challenges where sales reports in Salesforce were often limited to brief notes, making it difficult for managers to grasp meeting details without individual follow-ups. This lack of granular data also hindered the ability to build a foundation for advanced AI-driven sales activities.

Following a proof-of-concept involving approximately 40 employees to verify accuracy, security, and customer acceptance, the company is now expanding the rollout to its entire corporate sales division of roughly 145 employees. Early results from active users show an 8.08-fold increase in the character count of activity entries in Salesforce compared to previous manual methods.