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Toplofikacia Sofia deadline for heating bill objections
The deadline for customers to submit objections regarding annual heating and hot water settlement bills from Toplofikacia Sofia expires on August 31. Consumers are advised to review their accounts and file formal complaints if they disagree with the calculated amounts within this timeframe.
Additionally, customers who were unable to provide access to their properties during the regular annual reporting period can still request a supplementary report. Failure to provide access may impact how consumption is calculated and subsequently affect the final settlement amount.
Toplofikacia Sofia also reminded users of the mandatory replacement of heat distribution devices with remote-reading models. This transition must be completed by the end of the year to facilitate easier measurement processes and eliminate the need for physical on-site visits.