Trump Towers Gurugram resident and developer clash over lift access

A resident of Trump Towers Delhi-NCR in Gurugram, Varun Suhag, has accused the developer, M3M India, of effectively confining his family to their 36th-floor apartment. Suhag alleges that management deactivated lift call buttons and blocked entry for visitors, delivery agents, and service providers after he moved his belongings into the unit. He expressed concerns regarding the safety of his family, including a child and a mother with a heart condition, noting that he often faces 20 to 30 minute waits to use the elevator.

M3M India has denied the allegations, stating that the resident was never prohibited from leaving the apartment or accessing common areas. The developer clarified that the lift restrictions were a security protocol intended to manage the movement of over 200 daily workers performing interior fit-out projects in unoccupied units. M3M maintained that fire and emergency staircases remained accessible and that direct lift access to the floor has since been restored.

Gurugram Police have issued notices to both parties to explain their positions. Local authorities noted that the dispute may involve allegations of illegal occupation and non-payment of maintenance charges.