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Turkey Insurance Union says location sharing not mandatory for traffic accident claims
Turkey Insurance Union (TSB) President Ahmet Yaşar clarified that requesting the exchange of WhatsApp location data between parties involved in a material‑damage traffic accident is not required by Turkish insurance law. While some insurers use location sharing as an additional tool to verify the accident site and circumstances, it is considered optional and not a compulsory document in the claims process.
Yaşar emphasized that insurers may request other evidence such as incident reports, photographs, fixed‑location data and expert assessments. The absence of a shared location alone does not justify rejecting a claim; insurers can seek alternative information if the accident’s details are unclear. Policyholders may demand a written, reasoned explanation if a claim is denied or delayed. Recent regulatory updates have further standardized expert appointment and damage‑evaluation procedures.
Entities
Ahmet Yaşar · Insurance and Private Pension Regulation and Supervision Authority (SEDDK) · Turkey Insurance Union (TSB)
Claims
What the coverage asserts, and how many sources carry each claim.
- [● 3 SOURCES] Policyholders may request a written, reasoned explanation if a claim is denied or delayed. finans.mynet.com · www.cnbce.com · www.internethaber.com
- [● 3 SOURCES] Location sharing via WhatsApp is not mandatory under Turkish insurance law for traffic accident claims. finans.mynet.com · www.cnbce.com · www.internethaber.com
- [● 3 SOURCES] Insurers can request other documentation to verify accident details if location information is uncertain. finans.mynet.com · www.cnbce.com · www.internethaber.com
- [● 3 SOURCES] Failure to provide location data does not by itself justify rejecting a traffic‑accident claim. finans.mynet.com · www.cnbce.com · www.internethaber.com
- [● 3 SOURCES] Recent regulatory updates have strengthened standardisation of expert appointment and vehicle‑damage evaluation procedures. finans.mynet.com · www.cnbce.com · www.internethaber.com
- [● 3 SOURCES] Insurers may request additional evidence such as incident reports, photos, fixed‑location data, and expert assessments alongside or instead of location sharing. finans.mynet.com · www.cnbce.com · www.internethaber.com
- [● 3 SOURCES] Some insurance companies request parties to share their location via WhatsApp during damage assessment of traffic accidents. finans.mynet.com · www.cnbce.com · www.internethaber.com