UK businesses see measurable AI returns for 87% of organizations

A new report from Akeneo, titled the Agentic Commerce Reality Check Report, indicates that 87% of UK organizations using artificial intelligence are seeing measurable returns through cost savings and productivity improvements. The findings are part of an international study involving 1,000 senior IT decision-makers across the UK, US, France, Germany, and Italy.

While 83% of respondents across all five surveyed nations reported significant or moderate improvements from AI, the UK and France led with 87%. The UK also reported one of the highest proportions of substantial returns, with 44% of businesses seeing significant ROI, matching France and exceeding the US at 42%, Italy at 31%, and Germany at 28%.

UK businesses appear to take a highly commercial approach to AI. Approximately 64% of UK respondents measure AI through efficiency and cost savings, compared to a 55% international average. Additionally, 60% of UK organizations track AI’s contribution to revenue growth, a higher rate than the US (57%), France (36%), Italy (35%), and Germany (34%).