Unicaja wins three international banking innovation awards

Unicaja has received three awards at the Global Retail Banking Innovation Awards 2026, organized by The Digital Banker. The honors recognize the bank's digital transformation program, its NICA virtual assistant, and its Huchas Digitales savings initiative.

The awards include Best Digital Transformation Program-Spain, Best Savings Account-Spain, and Outstanding Interactive Chatbot Service by a Retail Bank-Spain. These recognitions are part of Unicaja's 2025-2027 Strategic Plan, which focuses on using technology and artificial intelligence to modernize banking services and improve efficiency.

Specific achievements noted include the NICA assistant, which manages over 33,000 monthly sessions and performs more than 100 types of banking operations, and the Huchas Digitales program, which has surpassed 40,000 users and facilitated over 66 million euros in savings.