UPS outlines duties of driver helpers and package handlers

UPS driver helpers support drivers during peak delivery periods, especially the holiday season. Their tasks include meeting the driver at a facility, loading and organizing packages, retrieving items for each stop, and carrying them to customers’ doors while navigating stairs, walkways and other obstacles. Helpers help streamline routes, work early mornings, and must meet physical demands, follow safety protocols and may advance within the company.

UPS package handlers operate inside UPS facilities as the core of the logistics chain. They unload trucks, sort packages by destination using labels and tracking information, load items onto conveyor belts or trucks, scan shipments for tracking, and maintain a safe work environment. The role demands teamwork, physical stamina, training on equipment, and adherence to strict time constraints. Handlers receive starting pay, benefits and opportunities for promotion within UPS.