URimpuls emphasizes importance of dissent in leadership

Effective decision-making in leadership requires the ability to handle uncomfortable questions and productive dissent. When executives primarily receive consensus, they risk overlooking blind spots, potential risks, and various consequences.

Dr. Heidi Z’graggen, a negotiation expert and co-owner of the Swiss management consultancy URimpuls, emphasizes that it must be possible to disagree openly during difficult decisions without triggering personal conflict. The consultancy provides external perspectives to help entrepreneurs and C-level executives maintain necessary distance from high-pressure situations, helping to identify alternatives and verify assumptions.