Vietnam banks suspend transactions for customers with expired ID cards

Vietnamese law requires citizens aged 14 and above to obtain a national ID card and to replace it at ages 14, 25, 40 and 60. An expired ID can affect a person's civil transaction rights.

According to the State Bank of Vietnam’s Circular 17/2024, credit institutions must verify customers’ identification documents. If a customer’s ID card has expired, banks are authorised to temporarily suspend services such as payments, fund transfers or cash withdrawals until the client provides a valid ID. Linked electronic identity accounts (VNeID) may also lose certain functionalities.

The government decree governing ID card issuance imposes fines of 500,000–1,000,000 VND for non‑compliance. The Ministry of Public Security now accepts renewal applications through an online portal and the VNeID app to help citizens update their documents promptly.