Visiting Angels East Manchester receives Outstanding CQC rating

Visiting Angels East Manchester has been awarded an ‘Outstanding’ rating by the Care Quality Commission (CQC), placing it among the top 4% of care providers in Britain. The assessment followed a detailed review of the company’s services, including its support for individuals living with conditions such as dementia.

Inspectors praised the organization for its personal approach, noting the strong relationships built between carers and clients, as well as the active involvement of families in the care process. The company utilizes a matching system that considers a client’s interests, culture, and language to pair them with appropriate staff. To support diverse communities in areas like Oldham and Tameside, the provider has produced instructional videos in multiple languages, including English, Urdu, Hindi, Italian, and Setswana.

In addition to the CQC rating, the company has previously received accolades such as Care Employer of the Year. Management noted that the achievement is a collective effort involving the managing director, staff, and the wider community.