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Vox Casino: KYC and verification procedures for withdrawals

Vox Casino requires users to complete Know Your Customer (KYC) verification processes to facilitate withdrawals. This procedure involves submitting identification documents, such as a passport or ID card, and proof of address, such as a utility bill no older than three months.

To prevent money laundering and ensure regulatory compliance, the platform may also require a Source of Funds (SoF) declaration. This involves providing documentation like tax returns, employment certificates, or bank statements to prove the legality of deposited funds. The intensity of the verification may increase based on the transaction amount.

Withdrawal processing times vary by method. E-wallets and cryptocurrencies typically process within 12 to 24 hours, while bank transfers and credit cards may take longer to reach the user. Delays are often caused by incomplete documentation, mismatched names, or unfulfilled wagering requirements from promotional bonuses.

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Malta Gaming Authority · UK Gambling Commission · Vox Casino

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