WOO X faces user complaints over multi-day withdrawal delays

WOO X cryptocurrency withdrawals ZachXBT FusionX Digital BitMart

Users of the cryptocurrency trading platform WOO X are reporting significant delays in fund withdrawals, with some transactions remaining in pending or processing status for up to three days. On-chain investigator ZachXBT highlighted these issues on September 6, noting a pattern of frozen transactions and, in some cases, outright cancellations.

WOO X responded to the reports by stating it is investigating individual cases and reviewing its system status. The exchange attributed the delays to ongoing blockchain processing and manual internal reviews. Affected users have been asked to provide transaction details to official support channels to assist in the investigation.

The situation has drawn scrutiny due to WOO X's ownership. The platform was acquired by FusionX Digital in late 2025. FusionX Digital is linked to Sheldon Xia, the founder of BitMart, an exchange that announced in July 2026 that it would cease operations and restructure, leaving many users unable to access their funds.

Entities

BitMart · FusionX Digital · Sheldon Xia · WOO X · ZachXBT

Claims

What the coverage asserts, and how many sources carry each claim.

[● 3 SOURCES] WOO X stated it is reviewing withdrawal processing reports and investigating individual cases. bitcoinethereumnews.com · blockonomi.com · cryptobriefing.com
[● 2 SOURCES] One user reported a delay of over six hours for a self-custody transfer. bitcoinethereumnews.com · blockonomi.com
[○ 1 SOURCE] WOO X was acquired by FusionX Digital in the fourth quarter of 2025. cryptobriefing.com
[● 3 SOURCES] The exchange attributed some delays to manual internal reviews and on-chain processing. bitcoinethereumnews.com · blockonomi.com · cryptobriefing.com
[● 3 SOURCES] Blockchain investigator ZachXBT reported that multiple verified WOO X users have experienced withdrawal delays lasting several days. bitcoinethereumnews.com · blockonomi.com · cryptobriefing.com
[○ 1 SOURCE] BitMart announced in July 2026 that it would cease operations and undergo restructuring. cryptobriefing.com
[● 2 SOURCES] At least one user reported a withdrawal remaining in pending status for three days. bitcoinethereumnews.com · blockonomi.com
[○ 1 SOURCE] FusionX Digital is linked to Sheldon Xia, the founder of the exchange BitMart. cryptobriefing.com

Sources

WOO X Users Report Days-Long Withdrawal Delays as ZachXBT Raises Alarm [bitcoinethereumnews.com]

5 days ago

WOO X Users Report Days-Long Withdrawal Delays as ZachXBT Raises Alarm [blockonomi.com]

5 days ago

WOO X users report withdrawal delays as ZachXBT flags issues [cryptobriefing.com]

5 days ago