XLSMART holds Customer Day 2026 across nine Indonesian regions

PT XLSMART Telecom Sejahtera Tbk held its Customer Day 2026 from September 3 to 6, spanning nine regions across Indonesia. The initiative involved the company's Board of Directors and management engaging directly with customers to gather feedback regarding products, services, and network quality.

President Director and CEO Rajeev Sethi stated that customer input is integrated into the company's decision-making process. Following direct dialogues, management consolidates findings to identify issues, set priorities, and formulate follow-up actions. The program aims to strengthen customer relationships and ensure service development remains relevant to user needs.