Zalando return policy details and procedures

Zalando provides a 100-day return policy for its customers, allowing products to be returned without providing a specific reason. The company covers the costs associated with the return process.

To initiate a return, customers must log into their accounts, select the relevant order, and choose the items to be returned. After printing the return label and form, packages can be dropped off at various partner locations, including InPost, DHL, or DPD.