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Zalo messaging application security and data management (4 clusters)
Zalo data recovery methods for deleted messages and media
Users of the Zalo messaging application can potentially recover deleted messages, images, and videos depending on the state of their data and whether backups were previously performed.
Common reasons for data loss on Zalo include logging into a new device, which may automatically log out the current device and delete unsaved data. Other causes include reaching storage limits, which may lead the app to treat old data as junk, or the use of third-party cleaning software that accidentally removes important files.