ZOZO, Inc. unveils FY2025 Integrated Report and growth strategy

ZOZO, Inc. has released its Integrated Report Portal for FY2025, detailing the company’s strategic roadmap toward achieving an adjusted EBITDA of 90 billion yen by March 2030. Under the leadership of CEO Kotaro Sawada, the company is focusing on three core business domains: ‘More Fashion’, ‘Near Fashion’, and ‘Global’.

Key strategic initiatives include expanding global presence through platforms like Lyst and the 3D body-scanning service ZOZOFIT. The company is also investing in logistics infrastructure, such as the new ZOZOBASE Narashino 3, and has fully acquired High Link, the operator of the fragrance platform ‘Coloria’.

Technologically, ZOZO is prioritizing artificial intelligence, reporting a 97% generative AI utilization rate across the company. The technical strategy involves developing a ‘fashion-specialized AI agent’ and implementing the ‘All ZOZO AI Readiness Score’ (AZARS) to redesign business processes and strengthen AI governance.