[ORGANIZATION]
AppleCare
Featured in 3 tracked stories · first seen
Situations
Apple iPhone 18 Pro and Duo launch face supply and hardware
215 clusters · 1728 sources · last updated
Latest: Apple iPhone Duo faces reports of cracked inner displays
As of late October 2026, Apple’s launch of the iPhone 18 Pro series and the iPhone Duo foldable continues to face technical, supply chain, and hardware durability hurdles despite high demand. The iPhone Duo, which saw a
AI integration in customer support sectors
2 clusters · 13 sources · last updated
Latest: AI productivity study shows varying impact on customer support workers
The integration of artificial intelligence into customer support roles has shown varying impacts on workforce management and productivity. Apple has indefinitely postponed plans to replace approximately 5,000 AppleCare