[ORGANIZATION]
Association of Consumer Support Organisations
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Situations
UK legal sector service and regulatory challenges
3 clusters · 5 sources · last updated
Latest: CILEX warns of risks in proposed Legal Ombudsman fee increases
Data from the Legal Ombudsman (LeO) indicates service challenges within the personal injury sector. Between April 2021 and March 2025, the proportion of upheld complaints rose from 56% to 69%, despite an overall decrease