[ORGANIZATION]
Dynamics 365
Featured in 11 tracked stories · first seen
Situations
Microsoft Copilot: AI OS transition and hardware branding
10 clusters · 152 sources · last updated
Latest: Microsoft updates Copilot with new Notebooks and agentic workflows
Microsoft is undergoing a major strategic shift, transforming Copilot from a conversational assistant into what CEO Satya Nadella describes as a ‘new operating system for work.’ This evolution moves Copilot toward a unif
Expansion and operational risks of AI-driven enterprise
40 clusters · 148 sources · last updated
Latest: AI integration in customer experience focuses on empathy and context
Firms are transitioning from basic chatbots to autonomous agentic systems, with training curricula focusing on multi-agent architectures for HR, sales, and research. In South Africa, while 17% of companies currently oper
Enterprise AI agent integration and workforce impact
19 clusters · 148 sources · last updated
Latest: Trustpilot adopts Salesforce AI to scale operations
The deployment of autonomous AI agents in the enterprise sector has seen significant growth. Salesforce’s 2026 Agentic Enterprise Index indicates that organizations have nearly tripled the number of active AI agents and
Microsoft software and system updates
2 clusters · 4 sources · last updated
Latest: Microsoft releases September 2026 Xbox system update
In September 2026, Microsoft released various software and system updates across its product ecosystem. Regarding enterprise and productivity software, Microsoft issued updates for Dynamics 365, Power Platform, and Copi
Microsoft AI automation and agent integration
2 clusters · 4 sources · last updated
Latest: Microsoft expands AI agent capabilities for Dynamics 365 and Microsoft 365
Microsoft is implementing various AI-driven automation and agentic capabilities across its software ecosystem. To manage a surge in AI-assisted development that has overwhelmed manual review processes, the company is exp
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