< Back to situations

[ORGANIZATION]

ECR Retail Loss

Featured in 1 tracked story · first seen

Situations

[ACTIVE] [BUSINESS] [US] [GB] [PT]

Retail shift from automation to human service

4 clusters · 20 sources · last updated

Latest: Retailers reduce self-checkout use amid rising theft and errors

Retailers and restaurants are increasingly pivoting away from self-service automation, such as touchscreen kiosks, self-checkout machines, and QR-code menus, in response to consumer and employee rejection of these techno