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PYMNTS Intelligence

Featured in 9 tracked stories · first seen

Situations

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Evolution of agentic AI in enterprise and customer service

49 clusters · 168 sources · last updated

Latest: Artificial intelligence expands into small business and real estate sectors

Firms are transitioning from basic chatbots to autonomous agentic systems, with training curricula focusing on multi-agent architectures for HR, sales, and research. Global adoption is shifting from experimentation to ex

[ACTIVE] [TECHNOLOGY] [US] [JP] [AU]

Global generative AI adoption and usage trends

27 clusters · 271 sources · last updated

Latest: AI usage trends among children and adolescents

The adoption of generative artificial intelligence continues to expand across professional and personal domains, though public trust and governance hurdles remain significant. In the United States, usage among adults has

[QUIET] [BUSINESS] [US]

US consumer spending and payment trends

2 clusters · 7 sources · last updated

Latest: US shoppers increasingly prioritize preferred payment methods

Recent reports indicate evolving consumer behaviors and payment preferences in the United States. A PayPal survey regarding holiday spending trends shows that despite increased financial concerns among 58% of U.S. adults

[QUIET] [BUSINESS] [US] [CL] [CO]

Stablecoins integrating into global banking and AI payments

9 clusters · 34 sources · last updated

Latest: Financial sectors adopt stablecoins and payee verification for global payments

Financial institutions continue to migrate legacy core-banking platforms to cloud-based, micro-service architectures, enabling rapid feature rollout and elastic scaling. In parallel, stablecoins—digital tokens pegged to

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