[PERSON]
Sebastian Becker
Featured in 1 tracked story · first seen
Situations
Zalando e-commerce return policy strategy
2 clusters · 5 sources · last updated
Latest: Zalando maintains free returns to compete with H&M and Zara
Zalando is maintaining its policy of free returns as a competitive strategy against retailers such as H&M and Zara, which have implemented stricter return policies. Sebastian Becker, Zalando’s head for the Nordic region,