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2 clusters · 86 sources · 3 days · First seen · Last updated

LG smart TV privacy and security investigation

Overview

Security researchers and outlets including Gamers Nexus and Level1Techs have accused LG smart TVs, specifically OLED models running webOS, of extensive data collection and privacy vulnerabilities. The investigations allege that these devices use Automatic Content Recognition (ACR) to track viewing patterns across various inputs, such as HDMI and USB, to build user profiles for LG Ad Solutions.

Technical analyses further claim the televisions scan local Wi-Fi networks to identify nearby hardware like smartphones and smartwatches, and log location data. A significant concern raised is a potential security loophole that could allow microphones to record audio while the device is in standby mode. Researchers also identified critical remote-code-execution vulnerabilities.

Recent reports have expanded on these concerns, suggesting that voice command transcriptions may be stored locally and subsequently transmitted to LG Ad Solutions once the device reconnects to the internet, even if the device was previously offline or in standby mode. Investigations suggest these devices can transcribe conversations even when the screen is off.

LG has denied the most serious allegations, stating that the televisions do not record or store ambient conversations and that voice processing only occurs via specific wake words or remote button presses. The company maintains that if a wake word is not recognized, the audio is ‘immediately deleted and not sent to their servers’. While LG confirmed that network scanning is a standard industry feature for smart home connectivity, it maintained that content analysis via HDMI is only conducted when users enable personalized ads or recommendations. LG has officially denied allegations of unauthorized spying or constant audio recording, asserting that voice processing is handled locally and that network scanning is a standard industry function designed to ensure seamless smart home connectivity and device integration.

Entities

LG · Gamers Nexus · LG Electronics · webOS · Level1Techs

Claims

What the coverage asserts, and how many sources carry each claim.

Coverage disagrees

Sources make claims that cannot both be true. CLSTR reports the disagreement; it does not decide who is right.

Timeline

  1. 2 days ago

    [TECHNOLOGY] 32 sources
    LG denies allegations of smart TV audio surveillance and network scanning

    LG denies allegations from researchers that its smart TVs record audio in standby mode and harvest local network data, though the company confirms network scanning is a standard feature for smart home use.

  2. 5 days ago

    [TECHNOLOGY] 56 sources
    LG Smart TVs accused of recording audio in standby mode

    An investigation by Gamers Nexus and security researchers alleges LG Smart TVs can record audio in standby mode, scan local networks for connected devices, and collect data for targeted advertising.

Sources

20minutos.es · 4gnews.pt · adevarul.ro · alfallujah.tv · allhiphop.com · andro4all.com · antiguatribune.com · astig.ph · atlantico.net · bienpublic.com · biznis.ba · blocktempo.com · blogspan.net · challenges.tn · cinema.sapo.pt · cittadinanzasocialenews.it · cordcuttersnews.com · digital.t-online.de · dobreprogramy.pl · flash.gr · flatpanels.dk · flatpanelshd.com · futurezone.de · gandul.ro · generation-nt.com · gigazine.net · hackernews.com · haitigazette.com · hvg.hu · igmais.ig.com.br · ilsalvagente.it · independent.co.uk · infomagazine.ma · informacija.rs · internapoli.it · ipaddisti.it · it-boltwise.de · it-daily.net · jajce-online.com · jamaicainquirer.com · japan.cnet.com · kreiszeitung.de · kulturegeek.fr · kurierverlag.de · kurir.rs · latestly.com · lynnwoodtimes.com · m.winfuture.de

This summary has been updated 4 times: see revision history