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[SITUATION] · [ACTIVE] · [BUSINESS]
2 clusters · 13 sources · 30 days · First seen · Last updated
African telecommunications data consumption concerns
Overview
Subscribers in Malawi have expressed frustration over the rapid depletion of internet bundles provided by telecommunications companies Airtel and TNM. Users have utilized social media to claim data is being consumed faster than expected, leading to calls for government intervention and transparency.
In Nigeria, MTN has addressed similar allegations of rapid data exhaustion. During a forum in Abuja, company executives denied claims of deliberate data theft, instead attributing high consumption to smartphone configurations and high-bandwidth activities. Specifically, MTN identified high-definition video streaming on platforms like TikTok, YouTube, and Instagram, as well as automatic media downloads and background application refreshes, as primary drivers of usage.
MTN leadership defended current pricing by citing high operational costs, such as significant expenditures on power. To mitigate rapid depletion, the company advised users to utilize data-saving modes and restrict background data usage.
Entities
Airtel · Mike Ndukwe · Karl Toriola · Mike Nduka · Abuja
Timeline
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[BUSINESS] 13 sourcesMTN Nigeria attributes rapid data depletion to user settings and app activity
MTN Nigeria denied claims of stealing data, blaming rapid depletion on high-definition video streaming, automatic app downloads, and background smartphone processes during an Abuja forum.
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[TECHNOLOGY] 2 sourcesMalawian subscribers question Airtel and TNM over data depletion
Malawian internet users are questioning Airtel and TNM over the rapid and unexpected depletion of mobile data bundles.
Sources
authorityngr.com · blueprint.ng · dmarketforces.com · lindaberens.com · naijanews.com · nannews.ng · orijoreporter.com · phenomenal.com.ng · promptnewsonline.com · qed.ng · spiceradiong.com · techcityng.com · thepodiummedia.com