[REVISION HISTORY]

Croatian pension adjustments and HZMO updates

Updated 5 times since CLSTR started tracking revisions of this situation.

What changed

2026-09-30 18:56 UTC → 2026-10-01 13:57 UTC · added ~~removed~~

In August 2026, the Croatian Pension Insurance Institute (HZMO) announced a 5.40 percent increase in pension values, effective July 1, 2026. The adjustment was calculated using a combination of the average consumer price index and the average gross salary of employees in Croatia. The increase, which includes retroactive payments for July, was scheduled for distribution in September. By September 2026, HZMO detailed plans for technological investments, allocating approximately 780,000 euros for IT maintenance and WAN network upgrades. While the pension adjustments were implemented, some retirees expressed dissatisfaction on social media, claiming the increases were insufficient to offset the rising cost of living. In early September 2026, the Croatian Party of Pensioners (HSU) highlighted legislative reforms, including a new indexation formula that shifted the ratio from 70:30 to 85:15 as of July 1, 2025, and the introduction of a permanent annual pension supplement. On September 22, 2026, HZMO issued a notice regarding pensioners living abroad, requiring certain individuals to submit a “proof of life” document by October 31, 2026, to prevent improper disbursements. By late September 2026, HZMO addressed concerns regarding its communication services following complaints about staff availability. The agency reported that its Infocenter manages approximately 50,000 calls and 20,000 emails annually, noting a 20 percent year-over-year increase in pension applications during the first half of the year. HZMO also disclosed that a recent cyberattack targeted the customer contact center; while pension funds remained secure, the agency noted that “some user information may have been accessed.”

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