[REVISION HISTORY]

Digital banking and cryptocurrency service disruptions

3 recorded revisions of this situation.

What changed

2026-11-07 14:33 UTC → 2026-11-07 20:36 UTC · added ~~removed~~

Financial institutions have undergone various operational and technical shifts. In Argentina, Banco Nación implemented updates to its home banking platform, which led to user confusion regarding interface changes and access channels. Experts noted that these transitions could potentially increase vulnerability to phishing scams. During the same period, Mercado Pago has been consolidating its role in the banking ecosystem, offering more accessible personal loan and financing options than some traditional banks. Technical disruptions affecting cryptocurrency operations ~~have~~ intensified for Nubank and Mercado Pago. Nubank attributed its issues to instability in an external data provider for transaction verification, stating that customer assets remained secure. Mercado Pago also confirmed system instability in its cryptocurrency section, resulting in temporary unavailability of transfers and delayed deposits. On November 6, both ~~Nubank and Mercado Pago~~ companies temporarily suspended cryptocurrency deposits, withdrawals, and transfers due to instabilities caused by external third-party providers. Nubank ~~reported that the interruption stems from a failure in~~ attributed its issues to an external data provider ~~responsible~~ for transaction verification, emphasizing that ~~the issue does not originate from its own infrastructure and that~~ internal buying and selling of assets ~~continue~~ continued to function ~~normally.~~ normally and that customer assets remained secure. Mercado Pago attributed its disruption to an incident involving a provider of risk monitoring and anti-money laundering ~~services. As a preventive measure,~~ services, which led to the ~~company blocked~~ blocking of certain transfers to external ~~wallets, affecting operations~~ wallets in Brazil, Chile, and Mexico. ~~While specific vendors were not named, reports indicate~~ By the evening of November 6, both ~~companies utilize infrastructure from Paxos Trust.~~ Nubank and Mercado Pago had normalized their cryptocurrency deposit and withdrawal services. Mercado Pago stated that pending amounts would be credited automatically following the restoration of services. These disruptions occurred alongside reports of partial instability in the Pix instant payment system in Brazil, which ~~reportedly~~ affected multiple financial institutions including Itaú, Bradesco, and Santander. The Brazilian Central Bank noted that the Pix issue was quickly resolved.

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