Digital transformation in Vietnamese hospitals

Healthcare facilities in Vietnam are advancing digital transformation and smart hospital initiatives.

Hoa Binh General Hospital is transitioning toward a paperless model by integrating digital tools into management and patient services. The facility has achieved 100% digitalization of medical records and digital signatures within its scope. Current efforts include online appointment registration, the use of citizen identity cards for patient lookup, and the implementation of electronic health records via the VNeID platform. The hospital has also seen a rise in cashless transactions, which accounted for 25% of total payment value during a recent reporting period.

In a separate development, Bach Mai Hospital and Saigon - Hanoi Commercial Joint Stock Bank (SHB) have partnered to integrate digital financial solutions. This cooperation aims to promote cashless hospital fee payments through technologies such as dynamic QR codes, smart POS devices, and self-service kiosks. The partnership also involves consulting on digital transformation for financial management and exploring support for IT infrastructure.