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Indian police crackdowns on illegal call centres

Updated 2 times since CLSTR started tracking revisions of this situation.

What changed

2026-09-24 14:11 UTC → 2026-09-26 08:52 UTC · added removed

Indian law enforcement agencies have conducted several operations to dismantle illegal call centres operating fraudulent schemes targeting international victims. In Delhi, the Intelligence Fusion and Strategic Operations (IFSO) unit raided a facility in Pitampura, arresting eleven individuals. individuals, including two women. This syndicate allegedly defrauded American victims of approximately Rs 100 crore by using malware and software such as ‘Ultra Viewer’ to gain remote access to computers. Victims were prompted by fraudulent pop-up messages to call a toll-free number, after which operators impersonated technical support staff and bank officials officials. To increase pressure, the group reportedly sent fraudulent documents appearing to solicit payments via gift cards be from the FBI and other methods. American agencies. Victims were coerced into purchasing digital gift cards or transferring funds via Bitcoin. Police seized Rs 41 lakh in cash, 29 laptops, 25 mobile phones, and an SUV. In Goa, cyber crime police raided a villa in Bambolim, arresting ten people. This group allegedly impersonated Apple Support Centre personnel using spoofed US telephone numbers and VoIP services. Victims were deceived by pop-up messages claiming their iOS/iCloud accounts or Apple devices were compromised, leading them to make payments through gift cards, Zelle, PayPal, and USDT. Authorities seized nine laptops, nine cellphones, and various networking equipment. In Ahmedabad, Gujarat, authorities dismantled a loan settlement scam led by Jignesh Zalavar. This group targeted foreign nationals by posing as bank lawyers offering reduced settlement rates. After obtaining lead data via Microsoft Teams, the suspects used WhatsApp and Telegram to facilitate unauthorized credit card withdrawals. Investigators found that approximately 50 per cent of the scam proceeds were processed through Bitcoin, with the remaining funds collected via cash through hawala channels. Seven individuals, including Zalavar and six data entry handlers, were arrested.

Versions

  1. 2026-09-26 08:52 UTC Indian police crackdowns on illegal call centres
  2. 2026-09-24 14:11 UTC Indian police crackdowns on illegal call centres
  3. 2026-09-24 05:32 UTC Indian police crackdowns on illegal call centres

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