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[SITUATION] · [QUIET] · [BUSINESS]
2 clusters · 4 sources · 11 days · First seen · Last updated
Indian Railways passenger service features
Overview
Indian Railways provides various digital tools and service options to assist passengers with journey management and cost control.
Initial information highlights the use of the IRCTC Rail Connect app and the ‘Chart Vacancy’ feature to manage last-minute travel. Passengers can utilize the ‘Current Booking’ facility to secure unoccupied berths or seats that become available after the first reservation chart is prepared.
Subsequent updates detail that the current booking system allows travelers to obtain confirmed tickets rather than waiting list or RAC status following last-minute cancellations. Furthermore, passengers on premium services, including Vande Bharat, Rajdhani, Shatabdi, and Duronto Express, can now opt-out of catering services by selecting a ‘no-food option’ to reduce their total fare.
Entities
Timeline
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[BUSINESS] 2 sourcesIndian Railways offers current booking and catering opt-out options
Indian Railways provides current booking for confirmed seats after chart preparation and allows passengers on premium trains to opt-out of catering services to reduce ticket costs.
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[BUSINESS] 2 sourcesIndian Railways offers tools for ticket status and last-minute bookings
Travelers using Indian Railways can manage journeys via PNR status updates and secure last-minute confirmed seats using the IRCTC ‘Chart Vacancy’ feature after reservation charts are prepared.
Sources
aajtak.com · newsable.asianetnews.com · newsindialive.in · up18news.com