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Indonesian digital and telecommunications regulation

Updated 2 times since CLSTR started tracking revisions of this situation.

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2026-10-04 13:14 UTC → 2026-10-05 08:25 UTC · added removed

Indonesia’s Ministry of Communication and Digital (Komdigi) is evaluating telecommunications providers regarding monitoring mobile operators to ensure compliance with data protection rulings. Following a Constitutional Court ruling, officials assessed major mobile operators including Indosat, Telkomsel, and XL Axiata to determine if they are protecting ruling No. 273/PUU-XXIII/2025, which mandates substantive protection for unused internet data quotas. data. An evaluation of the first month of implementation shows that many providers have not yet optimized these protections. While some providers companies have introduced expanded rollover mechanisms, many still rely on SMS or app simple expiration notifications. Denny Setiawan, Director of Digital Infrastructure Strategy and Policy at Komdigi, previously noted Komdigi officials have stated that notifications serve as “preventive reminders” rather than providing “substantive alone are insufficient because they do not protect the economic protection” for value of the unused data. Recent monitoring reveals significant gaps in functional rollover features. For example, Indosat has implemented rollover for only Implementation levels vary significantly among major providers: • XLSmart: 92 out of 101 packages use rollover, while 9 rely on notifications. • Indosat: 23 out of its 94 reported packages, packages use rollover, while Telkomsel has done so for 71 rely on notifications. • Telkomsel: 19 out of 95. Komdigi clarified that 95 packages use rollover, while operators are not strictly required to implement a rollover mechanism for all data packages, they must provide substantive protection so that remaining quotas can still be utilized. The ministry emphasized that operators are 76 rely on notifications. Komdigi has explicitly prohibited mobile operators from charging additional fees for these protection services and intended to protect unused data quotas. The Ministry also indicated it will evaluate any potential operator tariffs if price increases resulting from these changes. To facilitate oversight, occur as a dedicated complaint channel has been established result of implementing these protection measures. Citizens can report issues regarding data plan protection via the Directorate General of Digital Infrastructure call center at 159, allowing citizens to report issues regarding data plan protection. 159.

Versions

  1. 2026-10-05 08:25 UTC Indonesian digital and telecommunications regulation
  2. 2026-10-04 13:14 UTC Indonesian digital and telecommunications regulation
  3. 2026-10-03 10:11 UTC Indonesian digital and telecommunications regulation

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