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2 clusters · 4 sources · 4 days · First seen · Last updated

Pakistan telecommunications regulatory updates

Overview

The Pakistan Telecommunication Authority (PTA) has introduced new regulations to protect prepaid consumers from the loss of unused funds. Effective October 1, 2026, mobile operators are required to provide a minimum of 180 days of balance validity for every recharge. Additionally, any balance that expires while a SIM remains active must be automatically reinstated upon the subscriber’s next recharge.

In conjunction with these consumer protection measures, the PTA has taken enforcement action against specific operators. Following complaints regarding SIM expiry and balance loss, the regulator issued these directives to address unfair commercial practices. Furthermore, the PTA imposed a Rs38.9 million penalty on Jazz (Pakistan Mobile Communication Limited) for allegedly issuing approximately 400 corporate postpaid SIMs to a marketing firm without proper authorization or mandatory documentation.

Entities

Pakistan Telecommunication Authority · Jazz · Zong · Telenor Pakistan

Timeline

  1. 11 days ago

    [BUSINESS] 2 sources
    Pakistan Telecommunication Authority mandates new SIM rules and fines Jazz

    The Pakistan Telecommunication Authority has ordered new SIM validity rules and fined Jazz Rs38.9 million over unauthorized corporate SIM issuances and regulatory non-compliance.

  2. 15 days ago

    [BUSINESS] 3 sources
    Pakistan Telecommunication Authority mandates 180-day prepaid balance validity

    The Pakistan Telecommunication Authority has ordered mobile operators to ensure prepaid balances remain valid for at least 180 days and to automatically reinstate expired balances upon the next recharge.

Sources

en.dailypakistan.com.pk · techjuice.pk · thecurrent.pk · theneutral.pk