[REVISION HISTORY]

Poland expands mObywatel and digital identity tools

12 recorded revisions of this situation.

What changed

2026-11-07 13:22 UTC → 2026-11-09 18:04 UTC · added ~~removed~~

Poland continues to expand its digital administration through the mObywatel ecosystem and the Profil Zaufany (Trusted Profile) system. The mObywatel app has reached 13.5 million users, recording approximately 2 million daily logins. New features include the ‘Portal Poparcia’ service, which allows citizens to digitally sign support lists for election candidates, establishing a direct link with the National Electoral Commission to enhance security. Digital governance is further advancing through the expansion of the ‘ePłatności’ service. This module allows users to pay property, agricultural, forest, and water supply taxes, as well as waste management fees, using BLIK, cards, Apple Pay, or Google Pay. The system automatically retrieves account details from official records to minimize manual errors. Nationally, more than 300 institutions utilize these electronic payments. Recent data indicates significant adoption, with the service facilitating approximately 1.7 million payments totaling over 170 million PLN to date. In the Kujawsko-Pomorskie region, six municipalities have already integrated the service. The Polska Bezgotówkowa Program continues to support local authorities, with over 4,000 public institutions having installed more than 22,000 cashless payment devices. In 2025, the program processed over 12 million digital payments. Looking forward, the Centralny Ośrodek Informatyki (COI) aims to transform mObywatel into a comprehensive public service center. Radosław Maćkiewicz, head of COI, announced plans to enhance the ePłatności module by integrating more public service payments directly into the platform to improve user-friendliness for officials. The agency is also prioritizing the integration of artificial intelligence, intending to build upon its existing chatbot to assist citizens with administrative matters. Future developments include the integration of the European Digital Identity Wallet and electronic vehicle registration. Users are advised to update the mObywatel app to version 4.93.1 or higher by November 16, 2026, to ensure security following a planned certificate renewal.

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