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PVR INOX fined by Hyderabad consumer court over delays

Updated 1 time since CLSTR started tracking revisions of this situation.

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2026-09-30 11:54 UTC → 2026-10-03 15:33 UTC · added removed

PVR INOX fined by Hyderabad consumer court fine in Hyderabad over delays

The Hyderabad District Consumer Disputes Redressal Commission Commission-II has ordered the multiplex chain PVR INOX Cinemas and PVR Inox Ltd. to pay ₹75,000 in compensation, litigation costs, and punitive damages total penalties following a consumer complaint. complaint regarding excessive pre-film content. The dispute originated arose from a June 20, 2025, screening of the Telugu film ‘Kubera’ on June 20, 2025. A Hyderabad-based ‘Kubera’. Complainant and advocate Chanda Athish Kumar reported that a the 10:35 pm screening was delayed by until approximately 17 to 22 minutes 10:52 pm due to an extended period of commercial advertisements and trailers. The complainant argued that this delay constituted an “unfair trade practice” and caused personal inconvenience regarding late-night travel. violated a November 30, 2023, Office Memorandum from the Ministry of Information and Broadcasting, which restricts public service awareness films to two minutes within prescribed periods. PVR INOX defended its practices by citing the constitutional right to trade freely and noting that the pre-film content included public service films regarding literacy, agriculture, and women’s welfare. under Article 19(1)(g). However, the Commission rejected these arguments, noting ruling that Ministry of Information and Broadcasting guidelines limit public service films to two minutes within a ten-minute window before the prolonged commercial content constituted a movie starts. “deficiency in service.” The fine is split between compensation for Commission ordered the complainant companies to pay ₹20,000 in compensation, ₹5,000 in litigation costs, and a deposit ₹50,000 in punitive damages to be deposited into the district consumer welfare fund. District Consumer Welfare Fund. Additionally, the companies were ordered to discontinue the practice.

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  1. 2026-10-03 15:33 UTC PVR INOX fined by Hyderabad consumer court over delays
  2. 2026-09-30 11:54 UTC PVR INOX consumer court fine in Hyderabad

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